Support

Last updated October 8, 2026

Contact us

Email support@reclinetv.com and we'll get back to you, usually within a day or two. Signed in? You can also write to us from Settings → Feedback on reclinetv.com, and see our replies there.

Getting started

• Create a free account at reclinetv.com. The same account signs in on every device.
• Add your sources in Settings → Sources, in the app or on the website: your Jellyfin media server, an M3U playlist, or the IPTV subscription you already have. Free TV is built in: free, official channels that broadcasters stream themselves (news and public TV), from the public Free-TV list (github.com/Free-TV/IPTV). Recline doesn't host or sell them.
• Sign in on your iPhone, iPad or Apple TV with your passkey, or with the code the app shows (approve it from a signed-in device in Settings → Sign in a TV).

Common questions

A video doesn't play

Try another copy or stream of the title from its page. Some providers only offer certain formats or limit how many devices can play at once. If a source stopped working everywhere, check it in Settings → Sources on the website.

My sources don't show in the app

Add them in the app (Settings → Sources → Add a source) or on the website. On Apple TV, add them on your phone or the website, then open Settings → Sources → Refresh.

Continue watching isn't the same on all my devices

Each profile keeps its own progress. Make sure the same profile is selected on each device (tap the circle at the top left).

Downloads (iPhone and iPad)

Use the download button on a movie or show page. Downloads continue in the background and are listed in Downloads, in the account menu. They play without a connection and can be deleted there.

Deleting your account

In the app or on the website, open Settings → Delete account. We email you a link that deletes the account, its profiles, sources and history.

About Recline

Recline is a player. It doesn't include, host or sell movies, shows or channels; you connect sources you own or are licensed to use. See the Terms, Privacy and Copyright pages.